COVID-19 and 17D - Latest Information

We are still here!

COVID-19 Update 01/07/2020

Further to our previous announcements, we would like to update you with regard to the latest government information, and how it is affecting 17D.

Our works is now beginning to return to more normal working. Taking into account the health and wellbeing of our staff and their families, we have now welcomed back some previously furloughed staff, although to allow for best hygiene practices we are not yet back to full capacity. With more staff present we can now begin to work through any delayed model building orders, which was impossible until the last week or two.

During the pandemic, while being very short staffed, we have been very busy with an upsurge in orders for parts and have endeavoured to ship orders for "off the shelf parts" in 2 - 4 days. Please be aware that as we have had a backlog of orders building up, any items not on the shelf may take longer than usual to get out. Items involving manufacturing lead times maybe subject to longer than normal delivery times, and in the present situation, we cannot give any guarantees on delivery dates, but rest assured that such orders will be completed and shipped as soon as is practically possible.

We would still also strongly recommend that when receiving deliveries from us - and indeed any other supplier - that you ask the delivery driver to leave parcels outside, when practical, ask the driver to sign on your behalf, and also clean any received items down - to be extra safe.

We are very grateful for the continued support of our customers, and wish you and your loved ones well for the coming weeks, and hope that things will getting back to at leat the "new normal" in the not too distant future.

 

 

 

 


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